Shipping policy

📦 Shipping Policy

Thank you for shopping with Upper Room Ware! We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

🕒 Order Processing

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your confirmation email.
You will receive a notification once your order has shipped.
Orders are fulfilled and shipped by our production partners. The shipping origin may vary depending on the fulfillment partner assigned to your order.

🚚 Shipping Rates & Delivery Times

Shipping charges for your order will be calculated and displayed at checkout. We currently offer:

Standard Shipping: 7– 15 business days.
- Custom Shoes -
  Each item is made especially for you after your order is placed. Because our products are custom-made, production and shipping may take longer than standard retail orders.
  
  Current Production Update: Due to higher-than-normal order volume, some orders are experiencing production delays. We appreciate your patience as our manufacturing partner completes each order with care.
  
  Estimated processing time: 7–20 business days
  
  After your order ships, you will receive a tracking email so you can follow its delivery.
  
  We sincerely appreciate your patience and support. If you have any questions about your order, please contact us, and we'll be happy to assist you.
Please note: Delivery times are estimates and may vary depending on the carrier and location.

🌍 Domestic & International Shipping

We currently ship to all U.S. states.
International shipping is available to select countries. Fees and delivery times vary by destination.
Customers are responsible for any customs, duties, or taxes incurred during international shipping.